Safe Secure Shopping

Safe Online Shopping

Security is a priority at Monkeysteps.in and we make every effort to ensure that our transaction process is safe and that your personal information is secure.

Do Not Share Personal Information

Monkeysteps.in will never e-mail or call you to ask you to disclose or verify your Monkeysteps.in password, credit card or bank-account number, or any other personal information. If you are contacted or receive an unsolicited e-mail which asks you any of this information, disregard the request and report the incident to Monkeysteps.in for investigation.

Always Pay Online on Monkeysteps.in  

  • Monkeysteps.in  Marketplace is safe, secure and guaranteed. It provides you with a convenient method of payment and is the only authorised and recognised form of payment on Monkeysteps.in.

Identify False (Spoof or Phishing) E-mails

  • If you receive an e-mail asking you for personal information or directing you to a site other than Monkeysteps.in, it could be a "spoof" or "phishing" e-mail and should be considered as fraudulent.
  • If you click though on a phishing e-mail and are taken to a page looking like "Your Account" or anything that asks you to verify or change your personal details, you should consider it as fraudulent.

Report Phishing E-mails


Choose a Strong Password

  • Use a different password on Monkeysteps.in to what you use on other websites. If you need help remembering your password, write it down and keep it in your purse, wallet, or another secure location.
  • Use at least 8 characters.
  • Though it's not a requirement, adding numbers or special characters to your password will make it even stronger. For example, the password "helpful#21" is a much stronger password than "helpful."
  • Avoid passwords that are easy to guess, such as "secret," "password," "letmein," "monkeystep," or "123456."
  • Avoid using only a dictionary word, your name, e-mail address, or other personal information that can easily be obtained.
  • Passwords are case sensitive. For instance, "RIVERS2!%" and "rivers2!%" are two different passwords. When choosing a password, remember the capitalisation you use, and make sure that the CAPS LOCK key on your keyboard isn't turned on.

Protect your Passwords

  • Keep your passwords private; anybody who knows your password may access your account.
  • Avoid using the same password for multiple online accounts.
  • Always log out when you complete an online session on a public computer
  • Change your password periodically.

Protect Your System

Some phishing e-mails contain attachments and link to websites that try to install malicious software on your computer. Here are some ways you can help protect your system against these types of threats.

  1. Install anti-virus or anti-malware software from a reputable company. Once it's installed, be sure to run a full scan of your computer regularly. You'll also want to run a full scan if you visit a site through a link in a phishing e-mail or open an unsolicited attachment. Please be aware that there are many fake anti-malware products out there. Don't install one from a website that tells you your computer is infected, as these warnings may be fake.
  2. Check for and install updates for all programs on your computer. Run Windows Update if you have a Windows computer or Software Update if you have a Mac.
  3. If you've typed a password on a malicious website, change it on the legitimate website immediately. Select strong passwords of eight characters or more that include a variety of letters, numbers, and symbols. You can change your Monkeysteps.in password by login into your account & then go to change password tab.
  4. If you entered your credit card information on a malicious website or replied to an email with that information, immediately contact your credit card company. Many fake e-mail messages ask you to respond with your credit card number or click a link and type it there to "verify your identity." If you did so, your credit card number may have been stolen and we recommend that you contact your credit card company to report it and get a new card issued.
  5.  Never reply to unsolicited messages. Replying to phishing and spam messages only confirms to the sender that they have a valid e-mail address to send more spam and phishing to.

For further assistance please feel free to contact us on info.monkeysteps@gmail.com .