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Terms & Conditions

Conditions of Use

Please read these conditions carefully before using the monkeysteps.in website. By using the Monkeysteps.in website, you signify your agreement to be bound by these conditions.

In addition, when you use any current or future Monkeysteps.in service (eg. Add to Cart), you will also be subject to the terms, guidelines and conditions applicable to that monkeysteps.in. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.

These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

  • Conditions Relating to Your Use of Monkeysteps.in
  • Accuracy of Information on this Site
  • Conditions of Sale
  •  Payment Terms
  • Shipping and Delivery

Conditions Relating to Your Use of Monkeysteps.in

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use. Monkeysteps.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

2. Privacy

Please review our Privacy Notice, which also governs your visit to Monkeysteps.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Monkeysteps.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

3. E-Platform for Communication

You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you Monkeysteps.in.

4. Access to Monkeysteps.in

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

5. Licence for website access

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Monkeysteps.in.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Monkeysteps.in.

6. Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Monkeysteps.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
  • to send, use or reuse any material that does not belong to you

7. Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Monkeysteps.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Monkeysteps.in violates these Conditions of use and, or terminate your permission to access or use this website.

8. Copyright, authors' rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Monkeysteps.in.

9. Intellectual Property Claims

Monkeysteps.in respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please mail us at info@monkeysteps.in with your queries.

10. Disclaimer

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use

11. Children

Use of Monkeysteps.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Monkeysteps.in only with the involvement of a parent or guardian.

12. Communications

When you visit Monkeysteps.in, you are communicating with us electronically. You will be required to provide a valid email-id while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

13. Alteration of Service or Amendements to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

14. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

15. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

16. Governing law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Lucknow.

17. Our Details

This website is operated by Guru Ji Enterprises.

For the Monkeysteps.in website, you could contact us by visiting: www.monkeysteps.in/contact-us

Updates

In order to keep the Monkeysteps.in Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

Accuracy of Information on this Site

We do our best to ensure that information on the Site is complete, accurate & current. Despite our efforts, however, information on the Site may occasionally be incomplete, inaccurate or out of date. All specifications, products, descriptions & prices of products on the Site are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer system will accurately display such colors. We do not warrant the accuracy or completeness of the information, content or materials provided through the website.

The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product or service at any time. 

 

Conditions of Sale

Please read these conditions carefully before placing an order for any products with Monkeysteps.in. These conditions signify your agreement to be bound by these conditions.

1. Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products on the website by us to you.

2. Our Contract

Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.

Your contract is with us and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.

You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

3. Returns

Please review our Refund n Returns Policy, which applies to products sold by us.

4. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

Pricing Policy

Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. All prices are listed in Rupees.

All prices are listed in Rupees. "Price", as displayed, is inclusive of all taxes at the appropriate rate. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it.

Availability Guide

The estimated availability of each product tells you the time required for a product to be available in our centre and allows you to estimate the time it takes to receive your order.

Here's a list of availability estimates you may see while shopping on Monketsteps.in.

In Stock: The item is available; we expect to prepare it for dispatch within a few hours to a few days. Be sure to check Your Account for the latest delivery estimate.

Out of Stock: This item is currently not in stock but it's available for ordering. If you place an order, we will send you an e-mail with the expected delivery date as soon as we have that information from our suppliers.

In any of the above cases, we will inform you by e-mail if the availability estimate changes or if any items in your order become unavailable. To keep you informed of the status of your order, we will send you one confirmation e-mail on your purchase, and another one, once we have shipped your order. In this e-mail, we will indicate the estimated delivery time, the contents of your package and the delivery option.

5. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to GST, duties and cesses etc.

6. Children

Use of Monkeysteps.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

7. Communications

When you visit Monkeysteps.in, you are communicating with us electronically. You will be required to provide a valid email-id while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

8. Alteration or Amendments to the Conditions

We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

9. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

 

Payment Terms

Payment can be made on the Website via Secured Payment Gateway powered by Razorpay.

All the payment made by the customer are subject to realisation on our Razorpay panel.

If there are payment failures or bounce payments we will not be responsible for these things.

If the payment is received on our panel (if in any case arising due to payment failures or bounce payments) then the customer order will be processed or it can be returned due to multiple payments attempts(if the customer does not wish to order further).

Shipping n Delivery

Shipping will be provided at an additional cost which may vary from time to time.Also shipping may be free under certain circumstances wherein the customer order value is exceeding certain amount which is mentioned on the website and the website will consider it automatically.

Delivery will be done by our courier partners which may take upto 5-6 working days from the date of dispatch of the product under certain conditions subject to availability of services at certain locations.

A Confirmation email will be sent regarding the dispatch of the order as the product is handed over to our courier partner.

If in any case the product is to be reverse shipped an amount of Rs 80/- per kg will be borne by the customer.